How To: Quick Start Guide

This QuickStart Guide will help you install GO-Global and activate cloud licenses on an Application Host, configure the host, install a Windows® application on the host, and publish that application to users accessing it from the Internet. The Guide will also point you to in-depth references if you want additional or more detailed information.

Published on:
Oct 3, 2024
Last updated on:
Sep 26, 2024
Table of contents

GO-Global QuickStart Guide

This QuickStart Guide will help you install GO-Global and activate cloud licenses on an Application Host, configure the host, install a Windows® application on the host, and publish that application to users accessing it from the Internet. The Guide will also point you to in-depth references if you want additional or more detailed information.

GO-Global Overview

GO-Global is an application publishing solution that allows organizations to publish Windows applications from any public, private, or hybrid cloud, to any device that supports a browser. GO-Global is optimized for reliable, secure, and scalable application delivery due to its thin-client, server-based architecture.

Unlike a traditional client/server environment, in the GO-Global Host environment an application runs only on the server. The GO-Global client performs virtually no local application processing. The GO-Global Host transmits only the application presentation—the Graphical User Interface (GUI) —to the client. When a user logs on to a GO-Global session, their session is managed by the server operating system and is independent from any other client session.

Installing and Activating GO-Global

Most GO-Global customers start a GO-Global evaluation by installing the free 30-Day Trial and activating the GO-Global trial license. When an order is placed, GraphOn will convert the trial to a cloud license subscription.

NOTE: to activate GO-Global with a cloud license, the GO-Global Application Host or Application Host Manager must be able to connect directly to the GraphOn Cloud License Service, cloud.graphon.com (IP address: 13.52.136.225) on port 443. The GO-Global Activation Wizard must be able to connect directly to the GraphOn Portal, portal.graphon.com (IP address: 52.8.15.135) on port 443.

Before Downloading Your Trial

1. Create a GO-Global account in the GO-Global portal and activate your account as instructed in the registration confirmation email.

2. Install the application(s) you want to share on a Windows® computer that meets the GO-Global System Requirements. Applications must be available as an executable file (.exe). NOTE: You must be an Administrator on the computer in order to install and run GO-Global.

Downloading and Starting Your Trial

1. Go to https://www.graphon.com/free-trial and click the Download Here! button.

2. GO-Global will download as a self-extracting executable (file name gg-host.exe).Double-click the executable file to open the installation window.

3. Click Install to install all GO-Global components. If you want to install only certain GO-Global components, click Customize and uncheck the GO-Global components you do not want to install.

4. After GO-Global is installed, you’ll be asked to activate your trial. Click Next. (If the Activation Wizard is not automatically launched, click the Windows Start Menu, and select GraphOn GO-Global > Activation Wizard)

5. Enter your account information (your account email address) and password as established in Step 1.A. above and click Sign In to activate your trial via the GO-Global portal.

6. After restarting and logging back on to the computer, the GO-Global Interactive Quick Start Guide will launch in your browser. Guide instructions are on the left side of the browser window.

7. To start using GO-Global, on the right side of the window, sign into the machine using your Windows user name and password. Follow the Interactive QuickStart Guide steps to complete your initial GO-Global setup.

Troubleshooting Your Trial

1. Make sure you have the latest Windows Updates installed on the computer you are going to use for the GO-Global trial.

2. If you have anti-virus software installed on the computer, make sure it is on the list of GO-Global supported anti-virus software that’s included in the Release Notes.

3. Make sure that your GO-Global Host System has sufficient CPU, memory, and disk resources to handle your GO-Global trial’s client demand. In a GO-Global Host environment, each user has his or her own application environment and can run whatever applications are available to that user. This means that each user is contending for CPUs, RAM, network access, server-side hardware components, and global Windows objects and resources. For details on the most current host requirements and capacity planning, see the GO-Global Deployment Guide.