Subscription vs. Perpetual Licenses

Last Updated:
April 11, 2024

Did you know that GO-Global® can be purchased as a subscription? Unlike perpetual licenses, where a customer buys the software outright and pays an annual support fee, GO-Global subscriptions are priced on a monthly or annual basis to optimize flexibility, with support included in the subscription cost.

GO-Global’s subscription licensing’s low upfront cost makes it easier and cheaper to start and grow an implementation. Also, subscription licensing is considered an operating cost rather than a capital expenditure, which gives IT teams more budgeting flexibility.

Subscriptions also make it really easy to manage your GO-Global licenses, and you never have to worry about tracking and paying for support renewals. Subscriptions are available for on-premises and cloud-delivered licenses.

Our subscription program came about at the request of several new and existing GO-Global customers. Our new customers are buying all their software as subscriptions, and they wanted to manage their GO-Global licenses the same way as they do for all the other software they buy.

Existing GO-Global customers that made the move to subscriptions did so because they were tired of tracking renewals and wanted to make sure that their entire GO-Global implementation was fully supported at all times. Some perpetual license customers with on-premises implementations found that as they grew, adding new perpetual licenses became burdensome and time-consuming. Other perpetual license customers that wanted to move to a public cloud decided to make the switch to subscription cloud licenses to improve financial alignment and make their lives easier.

One of our larger customers who had implemented GO-Global perpetual licenses on-premises years ago decided to move to subscription cloud licenses after signing a large new client on a Friday who wanted to start their service the following Monday! They worked most of the weekend to get that new customer on-boarded, and the CEO told me,

“Never again! Using cloud subscription licenses means that we can quickly add new licenses, application hosts, and move licenses to a new server without notifying GO-Global Support. It’s much easier to run the business this way!”

Want to know more about subscription licensing, or find out how easy it is to make the switch? Just email us at