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iGoldMine 6.6 support for HP PSC printers
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TOPIC: iGoldMine 6.6 support for HP PSC printers
#871
iGoldMine 6.6 support for HP PSC printers 12 Years, 5 Months ago  
We have client running iGoldMine whose remote users seem to want to purchase HP multifunction printer / scanner / copier devices for use at their home offices.

I managed to get an Office Jet 6110 to work but when I tried to install the newer HP drivers for 2 newer PSC devices (PSC 2175 and 1 other) they would not install on a Windows 2000 server platform. HP confirmed that their new installer only works on XP and Windows 2000 workstations.

Do you know of any way to work around this situation?

Thanks,

Dave Dunlap
Dave Dunlap

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#872
Re: iGoldMine 6.6 support for HP PSC printers 12 Years, 5 Months ago  
Hi Dave,

If I'm understanding correctly you've said that HP has confirmed that the driver will only install on a Win2000 Workstation as opposed to Win2000 Server? If you try to install the driver interactively at the iGoldmine server, will it install?

Since this is iGoldmine, it is FrontRange's branded version of GO-Global. We have a later release of GO-Global that includes a Universal Print Driver but the version of iGoldmine that is deployed doesn't have this functionality.

If you need further assistance, please contact FrontRange support since they should be your first level of support.

Best regards,
Willo


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#873
iGoldMine 12 Years, 5 Months ago  
Willo,

Thanks for the info.

No, the new HP "Web Release" PSC drivers will not install on the iGoldMine server. (the system requirements check fails indicating that the OS is not supported.

Any idea whether or not FrontRange will be releasing a newer version of iGoldMine that will include your Universal Print Driver?

Dave
Dave Dunlap

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#874
Re: iGoldMine 6.6 support for HP PSC printers 12 Years, 5 Months ago  
Hi Dave,

I'm not sure when they plan to deploy a release that will include support for the Universal Print Driver. You will need to check with FrontRange.

Could you send email to us at ggws@graphon.com? I will forward the email to FrontRange for you.

Regards,
Willo


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