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Problem found in opening Notepad printer
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TOPIC: Problem found in opening Notepad printer
#864
Problem found in opening Notepad printer 12 Years, 5 Months ago Karma: 0
Hello!

Firstly I didn't use the map client printer function in go-global to speed up the client login time, so I have installed all the network printers in the go-global svr locally. To let the end-user managing the local printer in the go-global svr, I used to share out the "Notepad" in the go-global svr so that the end-user could open the notepad printer list for deleting the print job thr the go-global client.

However, this function didn't work recently after I install the latest version of go-global 3.0.4.3146. Once I open the printer list in the go-global Notepad, it didn't give any response. There is no problem when the Notepad opened locally. My server is installed in Win2003 Svr with SP1 already. Pls advise whether this problem acknowledged by you for this GG version, or any suggestions to us for better mange the go-global svr local printer by client (Especially some print job is jamed in the go-global svr local printer and the client want to fix it by themselves)

Thanks!

Cheers,
Ricky
ricky
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#868
Re: Problem found in opening Notepad printer 12 Years, 5 Months ago Karma: 0
Hi Ricky,

I have been unable to reproduce the problem and we will need to work with you to investigate it further. That would be outside the realm of the forum, so could you send email to ggws@graphon.com so we will have your contact information?

Thanks,
Willo
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