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Printers not dropping
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TOPIC: Printers not dropping
#762
Printers not dropping 12 Years, 7 Months ago Karma: 0
OS: Windows Server 2003
Version: 3140

I've noticed on the server that when a user logs off, his printer does not disappear from the server's printer control panel. So now I have five remote printers listed but no one is logged in at the moment.

If I try to delete the printers from the control panel, I get an error that the printer isn't accessable and can't be deleted.

When I go to the control panel and stop the Print Spooler, all the printers EXCEPT for the GoGlobal Client Printers disappear from the list. No matter what I do, I can't delete them from the printer control panel.

Any thoughts on how I can drop these printers and have the printers dropped each time a user logs out?

Thanks.
citapinc
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Dean Penderghast, Consultant
Sales Automation Services, Inc.
714-777-7909
 
#766
Re: Printers not dropping 12 Years, 7 Months ago Karma: 6
Dean,

If your printers are not being removed (or dropped as you say) you're probably using the Cache Client Printer option (defined in the Cluster Manager).

Restart the "GO-Global Application Publishing service" and see if that makes a difference.

-Erik
Erikt
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#768
Re: Printers not dropping 12 Years, 7 Months ago Karma: 0
I tried that but the printers are still listed. I even turned off the Printer Spooler, those printers where still listed.

I think what happened what I turn on Cache Client Printer and used my laptop here at my office to test the server. Since my laptop was connected to the network, it had the network printer available and that printer made a connection to the GoGlobal as an available printer. Before leaving the office, I think I turned OFF the Cache Client Printer.

I then logged out, went home and used my laptop again to connect. Since I had the Cache Client Printer enabled before I left, that same network printer was still listed. But since I wasn't at home, the printer couldn't make a connection and it got locked in place.

Therefore something should be done where if Cache Client Printer is turned OFF after being on, a dialog box should appear asking if all the remote cache printers should be dropped.

By the way, I finally fixed this by using the registry and manually removing the printers myself.

Talk to you later.
citapinc
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Dean Penderghast, Consultant
Sales Automation Services, Inc.
714-777-7909
 
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