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Getting error while installing
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TOPIC: Getting error while installing
#714
Getting error while installing 12 Years, 8 Months ago  
When I try to install Goglobal in my win2k Server, I cannot get through it. Just after the installation, it says the handle is invalid. If I open the cluster, it again says, cannot communicate with the application management service. I tried to start the application management service manually, it returned error 3555.

In the servers list, I dont see my server at all..
Please help
Basheer

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#718
Re: Getting error while installing 12 Years, 8 Months ago Karma: 0
Please send the APS log to ggws@graphon.com.

The APS log is located in the '..graphon\go-global server\log' folder.

Regards,
Willo
willow
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graphgraph
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#721
Error starting Application publishing service 12 Years, 8 Months ago  
Thanks for the reply. I have sent the aps log to the email you specified.
Regards

For your quick reference the error messages inside the log file look like this:
=====================================================
1 2005-03-05 20:37:06.945 Opened log for process ID #1260.
2 2005-03-05 20:37:07.085 aps (1260) FATAL ERROR: The version of Ntoskrnl.exe on this installation of Windows is not supported by GO-Global. Please refer to product documentation on supported hotfixes, service packs and languages.
3 2005-03-05 20:37:07.085 aps (1260) FATAL ERROR: The version of Win32k.sys on this installation of Windows is not supported by GO-Global. Please refer to product documentation on supported hotfixes, service packs and languages.
4 2005-03-05 20:37:07.085 aps (1260) WARNING: The version of User32.dll on this installation of Windows is not supported by GO-Global. There could be errors with cursors, icons and painting. Please refer to product documentation on supported hotfixes, service packs and languages.
5 2005-03-05 20:37:07.085 aps (1260) WARNING: The version of Gdi32.dll on this installation of Windows is not supported by GO-Global. Client side printing will be disabled. Please refer to product documentation on supported hotfixes, service packs and languages.
6 2005-03-05 20:37:07.085 Closed log.
=====================================================
Basheer

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#724
Re: Getting error while installing 12 Years, 8 Months ago Karma: 0
Thank you for sending the APS log. I have sent you email, explaining that the version of GO-Global you are running, 3.0.1, does not support the Microsoft updates that you have installed on your server, and that you can get the latest version that supports all the updates on our website:

www.graphon.com/content/view/49/53/

Regards,
Willo
willow
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Posts: 74
graphgraph
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#736
Display Driver 12 Years, 8 Months ago  
Thanks for your post. I have downloaded and reinstalled the latest version. Still I could not start the APS. fortunately, the previous errors have been vanished in log. But when I start server, I get new hardware found wizard to install driver for 'goglobal display driver'. If I cancel it, I cannot start the cluster with the error "cannot communicate with aps ..."

For your reference, please find the errors in the log file as follows:
=====================================================
1 2005-03-19 14:11:39.203 Opened log for process ID #1016.
2 2005-03-19 14:11:39.296 aps (1016) FATAL ERROR: The GO-Global System Extensions Driver failed to load.
3 2005-03-19 14:11:39.296 Closed log.
=====================================================

Please help asap as my temp license is about to finish. I'm still waiting to get it work to test in my environment for the replacement of Citrix MF

Thanks
Basheer

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#743
Waiting for the response 12 Years, 8 Months ago  
I am still facing the problem..Waiting for the response of any Graphon technicians response...Thank you!
Basheer

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