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Installation fails - GGAPs could not be installed
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TOPIC: Installation fails - GGAPs could not be installed
#3700
Installation fails - GGAPs could not be installed 4 Years, 12 Months ago Karma: 1
Hello,

I'm trying to install GoGlobal for Windows on Windows 2008 R2 SP1 Std (64) but installation fails.

In the install log I see this:
Info 1923.Service GO-Global Application Publishing Service (GGAPS) could not be installed. Verify that you have sufficient privileges to install system services.

(using Admin account while doing the installation)

Can someone help me with it?


Thanks
FAmorison
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graphgraph
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#3701
Re:Installation fails - GGAPs could not be installed 4 Years, 11 Months ago Karma: 6
Hello,

I know you said you are using an Admin account but be sure to use the Administrator account so the proper drivers can be installed. Was there an error during the installation? If not, you may want to reboot the server a second time or do a re-install. I have seen rare cases where a lingering process was not allowing the APS service to start or be installed. If that doesn't help, I suggest opening a Case with the GraphOn support team and send them the APS log file for review.
Erikt
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graph
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#3702
Re:Installation fails - GGAPs could not be installed 4 Years, 11 Months ago Karma: 1
Hello,

I still cannot figure out what went wrong during the first install (and then the next one), but after rebooting and "unistalling" the Software from the Windows Control Panel (files were not on the disk but goglobal was in the list of installed softwares), I finally had it running.
Thanks for your answer.
FAmorison
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graphgraph
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