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update from 4.0.1.10097 to 4.0.1.10784 failing
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TOPIC: update from 4.0.1.10097 to 4.0.1.10784 failing
#3548
Re:update from 4.0.1.10097 to 4.0.1.10784 failing 6 Years, 2 Months ago Karma: 0
I meant to include one more step that involves restarting the services after you've updated but before rebooting. Sorry about that.

1. Stop services
2. Update
3. Restart services
4. Reboot

If that's what you tried and it still didn't work for you I hope they can get you a resolution soon.
McKnightJT
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#3549
Re:update from 4.0.1.10097 to 4.0.1.10784 failing 6 Years, 2 Months ago Karma: 6
You say you get no errors... At times, Windows needs a double reboot but presumably you've tried that since. Are you able to connect and establish GG sessions without any problems? What is your Host OS?
Erikt
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#3550
Re:update from 4.0.1.10097 to 4.0.1.10784 failing 6 Years, 2 Months ago Karma: 0
I did the stop, update, restart, reboot : stays the same. I already did some reboots but still no luck.
Support is unable to find the cause/solution and they propose to uninstall, install and import the application publishing list from registry......
Or they propose to first update to patch2 and then to patch3. Just to test.

I'm running windows 2008R2.

I'll try the upgrade to patch2 and patch3. If that fails, i'll wait until the next major release and do the clean install/update. I have no problems with the current version, so...
IgnaceQ
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