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iGoldMine 8 - Windows 2008 Standard Server SP1
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TOPIC: iGoldMine 8 - Windows 2008 Standard Server SP1
#3090
iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 0
Hello,

When installing iGoldMine v8 (3.2.0.4166) on Windows 2008 Server Standard edition with SP1 (32Bit). I am unable to start either of the services. My log files generate the following after attempting to start them.

1 2009-11-18 17:03:52.296 Opened log for process ID #3048.
2 2009-11-18 17:03:52.327 The log output level has been set to 1. Errors will be reported.
3 2009-11-18 17:03:52.421 aps (3048) AS: Failed to start the iGoldMine Server License Manager service (1592/WLE1053).
4 2009-11-18 17:03:52.561 aps (3048) The version of Ntdll.dll and/or Gdi32.dll on this installation of Windows is incompatible with (null).
5 2009-11-18 17:03:52.608 aps (3048) VBM_UserMode.dll NTDLL.dll information
NTDLL.dll Special Checksum = 0x5F277BB7
VBM NTDLL Special Checksum = 0x00000000
NTDLL.dll Checksum = 0x00135D86
VBM NTDLL Checksum = 0x00135D86
NTDLL.dll TimeDateStamp = 0x4791A7A6
VBM NTDLL TimeDateStamp = 0x4791A7A6
NTDLL.dll ImageBase = 0x77970000
VBM NTDLL ImageBase = 0x77ED0000

6 2009-11-18 17:03:52.623 aps (3048) VBM_UserMode.dll GDI32.dll information
GDI32.dll Special Checksum = 0x56F14E30
VBM GDI32 Special Checksum = 0x00000000
GDI32.dll Checksum = 0x0004B153
VBM GDI32 Checksum = 0x0004B153
GDI32.dll TimeDateStamp = 0x4791A6A5
VBM GDI32 TimeDateStamp = 0x4791A6A5
GDI32.dll ImageBase = 0x77450000
VBM GDI32 ImageBase = 0x77B60000

7 2009-11-18 17:03:52.655 aps (3048) VBM_UserMode.dll information
VBM USERMODE Limits = 0x80000000
VBM USERMODE FuncVer = 0x00000000
VBM_UserMode.dll interface version 1.1.0.4166
ggse.sys VBM UserMode interface version 1.1.0

8 2009-11-18 17:03:52.686 aps (3048) VBM UserMode Diagnostics (45/4096)
9 2009-11-18 17:03:52.701 aps (3048) VBM UserMode 1 - 0x30 LdrpWalkImportDescriptorReturnAddress 0

10 2009-11-18 17:03:52.920 aps (3048) The iGoldMine System Extensions Driver failed to load.
11 2009-11-18 17:03:52.951 aps (3048) Loaded kernel module path names:
[\SystemRoot\system32\ntkrnlpa.exe]
[\SystemRoot\System32\win32k.sys]
[\Windows\System32\ntdll.dll]

12 2009-11-18 17:03:52.967 Closed log.

The following post states that it should work "www.graphon.com/component/option,com_kun...2882/catid,9/". But I have not been able to get it working yet.

In the event log it shows the following: The iGoldMine Application Publishing Service service terminated with service specific error 3687 (0xE67).

Appreciate anyones help in determining the potential resolution for the above issues.

Regards, James
jmccracken
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#3091
Re:iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 6
Since you are using version 3.2.0, more than likely the problem is with an incompatible Microsoft Windows update. You can download the latest GO-Global compatibility from here.

-Erik

CORRECTION: 3.2.0 does NOT utilize any GG compatibility updates. The updates are applicable to v3.1 only.
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#3092
Re:iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 0
Hi Eric,

Please advise if these updates will work with iGoldMine or not?

And which one should I use if they are compatible?

CompatibilityUpdate3.1.1_Oct15_2009.exe
ggw-3.2.0.4226.exe
ggw-3.2.1.4446.exe

Regards, James
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#3093
Re:iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 6
The updates will likely work but I cannot say 100%. You should check with the Support folks at FrontRange to be sure. You only need to run the compatibility update exe, e.g. CompatibilityUpdate3.1.1_Oct15_2009.exe .

-Erik
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#3094
Re:iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 0
When attempting to install the Compatibility update I get the following error from the installer.

Error Number: 0x80040703
Failed to find DLL functon: GGSetupHelper.GetString

Can you confirm if this version is compatible with 3.2.0.4166?

James
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#3095
Re:iGoldMine 8 - Windows 2008 Standard Server SP1 8 Years ago Karma: 6
James,

I apologize. The compatibility updates are designed to work with version 3.1.x only. They will not affect version 3.2. iGoldMine had been running with version 3.1 for so long that I misread your post. I'll do some more checking on the initial error...
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