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Printer list problem
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TOPIC: Printer list problem
#3085
Printer list problem 8 Years ago Karma: 0
I have more than one printers in my windows and I use two printers in GGW-Client




I login to my ggw server using my ggw account (KPSTMIS7) and the server create me two printers. I choose to disable cache client printers in the cluster manager.


I try to print via my application (IFS Distribution), but the printer list show me more than two printers.


I try to login locally in the ggw server using my ggw account and found there is no printer.


Then I run my application in that server (locally) and found there is no printer also.


My Question is:
- When I try to run my application via GGW Client, the printer list show the printer that not belong to me. Why is this happen?
agismaniax
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Last Edit: 2009/11/13 07:40 By agismaniax.
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#3104
Re:Printer list problem 7 Years, 12 Months ago Karma: 0
i have the same problem. its way we can add printer from each user account.
may be other can suggestion better affection.
rendy
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#3119
Re:Printer list problem 7 Years, 11 Months ago Karma: 6
Two suggestions...

1. Search for and delete the print.ini file on the client. On XP, the location is C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\print.ini. This file stores all GG printer related information and in rare cases the file gets corrupted. GO-Global will recreate the file as needed during the next logon.

2. Install the latest GG v3.2.1.4446. This release has a few printer related fixes that may solve the problem. Be sure to check the release-notes as well.

-Erik
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