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GoGlobal Failed to Connect error
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TOPIC: GoGlobal Failed to Connect error
#3022
GoGlobal Failed to Connect error 8 Years, 2 Months ago Karma: 0
Any help here would be great. Running GoGlobal ver 3.2.0.4226 on Windows 2003 Server. Been running fine with no real issues. Clients connect thru port 443. Again, no real issues until this last week. Some users can connect, and others cannot. Def not a firewall issue on the external side as I can get to other sites and such thru port 443. Most of the clients connect from what is translated to a single address. 3 computers in one site, 2 can connect, one cannot. then out of the blue it swaps around where the 2 that DID connect, now cant and the one that couldnt now can. Any sense? I am not seeing any errors in the logs for GG or the Server itself. All have been rebooted (from the client to the server to the router to the firewall, etc). I am at wits end with this. Does not make sense to me at all. Even telnet to ipaddress 443 on those that GG cannot connect fails, and the telnet to port 443 on the ones that DO connect to GG is 'good'. Anyone have ANY ideas to try?
dbarnes69
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#3023
Re:GoGlobal Failed to Connect error 8 Years, 2 Months ago Karma: 6
Don't know that I can provide an answer but perhaps some place to look.
Not sure how you're using port 443 but using port 443 with GG can be tricky if you're also using it for other traffic. Your firewall may be analyzing data packets and realize that the protocol does not match HTTPS. In other words, if you're using port 443 solely for GO-Global then you may be ok but using the port in combination with other traffic may cause some hiccups.

To use port 443 with GG, check out Chapter VI (page 111) in the Admin Guide.

-Erik
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