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Graphon-on Session and Screen Application Pop ups
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TOPIC: Graphon-on Session and Screen Application Pop ups
#2855
Graphon-on Session and Screen Application Pop ups 8 Years, 9 Months ago Karma: 0
My organization is runing Graphon 3.2 to deploy the main business application to our end users. We are also utilizing a web basesd VIOP call center application that screen pops a message when a call is being delivered to the end user.

When our end users are in their active graphon session using the main business application the screen pop does not display over the graph-on session. As a result the end users miss calls or are not ready to address the inbound call. The screen pop alert only has this issue with the active graph-on session, The alert is able to Pop over any other application.

Does anyone know if there is a setting that can be adjusted within Graphon or the client Pc?
Is this someone the has been requested before and may be adjusted in a future release?


Thank you

RC
rchristy
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Last Edit: 2009/02/17 17:42 By rchristy.
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