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Wide-screen support?
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TOPIC: Wide-screen support?
#2807
Wide-screen support? 8 Years, 10 Months ago Karma: 0
I'm having some display issues with the Windows client version 3.2.1.4372:

My computer display resolution is 1440x900 (19" widescreen LCD), and when I run a client (Fastrack HME), it displays the resulting window as if the aspect ratio is set to 4:3. This results in a window which is too tall for my display, and is missing the bottom 1/5 or so of the screen...and looks like it's running in Large Fonts as well.

If I manually change my resolution to 1024x768, then run the client, then change back to the native rez, it looks like a normal display window...the font is the correct size and everything looks great. The problem I have at that point is that it won't enlarge the window past a size of 1024x768 (even maximized). That's not usually a problem, until I run the forms designer inside Fastrack and it won't get any bigger than the other windows.

Is this a limitation of the Go Global client software, or is it a problem with the Fastrack client that thinks it's running in a weird resolution (widescreen)?

Thanks in advance for any info you can provide
TechnoBill
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#2808
Re:Wide-screen support? 8 Years, 10 Months ago Karma: 6
I'm not aware of any specific issue as you describe it. You might open a ticket and try the Support team.

-Erik
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