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Licensing problem when i update
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TOPIC: Licensing problem when i update
#2784
Licensing problem when i update 8 Years, 11 Months ago Karma: 0
I have 1 cluster
1 relay server and 7 Dependent Application Server.

hello

The version that runs now of graphon is 3.2.0.4226
I want to update graphon but when I update I have mistakes of license
My question is
I have 2 files (100 users = 80 + 20) .lic: license1.lic and license2.lic
These files are in the same path (C:\Archivos of programa\GraphOn\GO-Global Server\Programs) in all the servers.


The serviodres are in a VPN and do not have access to Internet. Because of it I use the files of licenses.

Which is the procedure to update to the version 3.2.1.4372?

Both the Relay server and some Dependent are virtual machines on Vmware.

Podria to influence this in order that once updated the version despues the clients could not connect as that they have mistakes of license?

In the log the following mistakes go out

13:13:16 (blm) IN: "session" SYSTEM@servgraphon4
13:14:59 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@ServGraphon1 (License server system does not support this feature. (-18,327:10054 ""))
13:14:59 (blm) OUT: "session" SYSTEM@ServGraphon1
13:14:59 (blm) IN: "session" SYSTEM@ServGraphon1
13:17:43 (blm) IN: "session" SYSTEM@servgraphon5
13:18:32 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@servgraphon5 (License server system does not support this feature. (-18,327:10054 ""))
13:18:32 (blm) OUT: "session" SYSTEM@servgraphon5
13:18:35 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@servgraphon4 (License server system does not support this feature. (-18,327:10054 ""))
13:18:35 (blm) OUT: "session" SYSTEM@servgraphon4
13:20:17 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@ServGraphon3 (License server system does not support this feature. (-18,327:10054 ""))
13:20:17 (blm) OUT: "session" SYSTEM@ServGraphon3
13:20:50 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@servgraphon5 (License server system does not support this feature. (-18,327:10054 ""))
13:20:50 (blm) OUT: "session" SYSTEM@servgraphon5
13:21:09 (blm) IN: "session" SYSTEM@servgraphon2
13:22:49 (lmgrd) TIMESTAMP 12/22/2008
13:23:00 (blm) IN: "session" SYSTEM@ServGraphon3
13:23:08 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@servgraphon2 (License server system does not support this feature. (-18,327:10054 ""))
13:23:08 (blm) OUT: "session" SYSTEM@servgraphon2
13:23:16 (blm) UNSUPPORTED: "session" (8830112E6878) SYSTEM@ServGraphon3 (License server system does not support this feature. (-18,327:10054 ""))
13:23:16 (blm) OUT: "session" SYSTEM@ServGraphon3




That mean these mistakes?
gotera
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#2785
Re:Licensing problem when i update 8 Years, 11 Months ago Karma: 6
There is no special upgrade procedure between version 3.2.0 and 3.2.1 since there are no major changes, including licensing. If you are upgrading hardware however then you will need a new license and do a rehost. Also, if you are using a VM, be aware that the hostid may change.

If this does not resolve the issue, I strongly suggest you contact the Support team to resolve.

-Erik
Erikt
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