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TOPIC: Problem summary
#1507
Problem summary 11 Years, 2 Months ago Karma: 0
Having built up a collection, I thought I'd put together what I have - any solutions / help welcome!

1. ggw native client on Linux. Apparently this works properly on some versions of Linux - just not the ones I have. In standard windowed mode, applications in a Window are simply unusable - apparently this is down to the Metacity Window manager.

2. "ggw -f" , native Linux client. With this option you lose window mode and you're effectively locked into full-screen mode. Display is much better, but you still see corruption and major applications such as SAGE and Quickbooks are VERY hard to use between missing prompts and vanishing cursors.

3. Java client, once you figure out how to launch this, works almost perfectly. I say almost as we found a display problem with the Windows client today and I'm guessing the same problem exists in the Java client. Beware however that for some reason, it's blocking access to host printers .. whereas the native client does this without a problem - very strange. (oh, did I mention Java's memory footprint being an issue for thin client users ?)

4. Licensing .. if I try to make use of the single shot application launcher, i.e. create a desktop icon for each Windows application I want to launch and have them either on my desktop or menu system, each time I launch an application it eats a client license! So for example ONE USER launching SAGE, Excel and Publisher eats 3 licenses out of my server allocation .. this works out to be quite expensive and more of a per concurrent application license than a per seat license!

5. Keyboards, if you're in the US, fine - but there's no support for UK keyboards in either the native client or the Java client. (yet ggw is sold in the UK ???!) I've written a UK keyboard driver which I've passed back to Graphon support, but I'm still stuck on US mode in the Java client.

6. Older applications. We have a couple of old "small time" applications, I guess they'll be VB or similar dating back to Windows 98 days, which will not install on a GGW machine. They give strange errors about 16 bit mode .. enabling legacy mode on the applications makes no difference, but removing ggw from the system fixes the problem. So my solution thus far is remove ggw; install software; install ggw. I'm thinking that this is a fairly fundamental issue down in the ggw workings that it would be nice if someone looked at. Removing ggw on a production system to install software isn't my idea of fun.

7. Tring to print in publisher using the Java client tells me I have no printers. Printing from the native client lets me print to any one of 7 HOST printers. Go figure ?!

8. Support. I've lost count of the number of times people have said "it works fine if you use -f". For the record it don't.

I've tried it on at least 4 Windows XP servers and half a dozen Linux clients, same results on each. Telling me anything running MetaCity is "not supported" isn't great either as we and all our clients use it and will dump any ideas we have about ggw LONG before we dump Gnome.
..
When all's said and done, I "like" ggw and would "like" to use in it preference to M$ TS. (indeed I will go to great lenghts to avoid using M$ software)

I am however rapidly losing the option as support queries come up and simply go nowhere. (then of course there's the fact that I *need* to raise queries!)
garethbult
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#1510
Printing from Publisher 11 Years, 2 Months ago Karma: 0
Now resolved.

User's were being assigned "random" default printers. In the event that the default printer is unavailable, it seems that GGW assumes there are no printers. In this particular instance, the user had a default printer that was assigned to a client printer and the client wasn't online.

Changing the default cures the problem.
garethbult
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