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Application is grayed out
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TOPIC: Application is grayed out
#205
Application is grayed out 13 Years, 8 Months ago  
GOGlobal-UX version 2.1
Why is my published application grayed-out when i connect to the server?
Does this mean that there ar no licenses left?
If so, how can i check how many licenses that are currently used?
Stig Eriksson

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#206
Re: Application is grayed out 13 Years, 8 Months ago Karma: 2
Hello,

This is not indicative of a license problem. License checkout occurs only when you try to launch the item.

What this means is that the icon has display requirements (because of how it's published) that your current client cannot match, so the icon is "disabled". The requirements that might be causing this include:

    [li] If the item is published with 16- or 24-bit color depth, and your display is running in 256-color mode.
    [li] If the item is published with multiple root depth enabled, and you are using the Java client, which does not support multiple root depth.
    [li] If the item is published in 8-bit mode, and you are running the Java client on a display that is not 8-bit. The Java client cannot handle the colormap switches required in this case.

Troy
troy
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