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PC client connection closes several times a day
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TOPIC: PC client connection closes several times a day
#1237
PC client connection closes several times a day 11 Years, 7 Months ago Karma: 0
There is the problem, that several times a day the GoGlobal session "disappear" on different PCs.
The PCs are running WindowsXP or Windows2000.

In the host gold.log file there are these entries:

[06 Apr 07:51:17 (I)] session: session manager (pid=8294) detected client connection closed
[06 Apr 07:51:17 (I)] session: suspend on client exit, user customer, instance 13099, display 5
[06 Apr 07:51:17 (I)] logout: process 8294 (session manager)

[06 Apr 08:08:23 (I)] session: session manager (pid=17665) detected client connection closed
[06 Apr 08:08:23 (I)] session: suspend on client exit, user customer, instance 4863, display 1
[06 Apr 08:08:23 (I)] logout: process 17665 (session manager)

I already switched off the handshake between host and client with putting the parameter "-no_ping" into the gold.conf file + restart goglobalux, but the problem is still present.

The used PC client releases are "2.1.4.716 20013" and "2.1.5.732 20013".
The host is running with HPUX.

Is it a problem of the PC configuration ?
Beside the host gold.log is there any log file on the PC available ?
AndreasE
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