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TOPIC: Client for Mac OS X
#203
Re: Client for Mac OS X 13 Years, 8 Months ago Karma: 6
Unfortunately, there is not a native Mac OS-X client for "GO-Global for UNIX". The GG for Windows client is not a universal client so it will not connect to both server platforms. There has been some talk about providing this functionality long term but it is currently not on any development schedule.

Platform support is typically based on customer demand and feedback. With each new version of software, we carefully review the platform requirements and customer needs, while also balancing our QA & maintenance efforts. Feedback from customers like you in this (feature request) forum provides valuable input and consideration for future releases. Thanks!

-Erik
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#346
MacOS X client 13 Years, 4 Months ago  
I for one can't wait for a native MacOS X client to connect to the GOGlobal Unix server!!
dppeak

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#347
Mac Client 13 Years, 4 Months ago  
Has there been any development on this topic?? Any MacOS X native client coming?
dppeak

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#415
Re: Go-Global for Windows Mac Client... does it work for UNI 13 Years, 2 Months ago Karma: 0
The new native Mac OS X client for Go-Global for Windows servers is Excellent news!

But then again, it would come in handy if someone posted an instruction for installing this X based client. Most of the OSX natives do not use Unix, terminal or X. So please, please be a bit more supportive and tell users how to implement this.

Also keeps me wondering why GraphOn doesn's just build a real native OSX client or have someone else do that if they can't do it themselves.
There is an old saying in IT marketing about supporting platforms. It goes like this: 'the platform you don't support prevents you from extending your customer base.' Has anyone of you guys thought about the possibility that if you finally support OSX you might even get NEW clients?..... Come on guys, do something!
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Albert Verheij
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#417
Re: Go-Global for Windows Mac Client... does it work for UNI 13 Years, 2 Months ago Karma: 2
But then again, it would come in handy if someone posted an instruction for installing this X based client. Most of the OSX natives do not use Unix, terminal or X. So please, please be a bit more supportive and tell users how to implement this.

Albert,

We highly recommend that for this type of information you refer to the respective Administrator guides for the product in question. In the case of the OSX client for GO-Global for Windows, you will find that in the GO-Global for Windows Administrator's Guide, Chapter 5, page 37, we give specific instructions on how to install and use the Mac OSX client. If you find this information unclear or if you have any questions about it, please feel free to post in the appropriate forum.

Also keeps me wondering why GraphOn doesn's just build a real native OSX client or have someone else do that if they can't do it themselves.

This is, unfortunately, not something that we in the support department can specifically address. I recommend that you start a dialog with our sales department, as it is they that ultimately determine what platforms are supported by our products.

Thanks,
Troy
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#418
OSX client 13 Years, 2 Months ago Karma: 0
OK, didn't (as you might have quessed) realize that installing MAC OSX clients is described in the Windows Administrator User Guide. Anyhow, I'll have a look into it and give it a go.

On the subject of OSX native client development I can only say that developping an OSX client from the basis that the X client allready offers should not take more than a day's work for an experienced OSX software developper. So what's the problem? Can't you guys get such a developper. And as in earlier answer to this subject your answer was that there were not enough customers asking for it I cannot see why I shouldn't post these remakrs here. Can't you guys contact your own sales department? As a customer I am not willing to act as an internal messenger boy for GraphOn. Thanks, but no thanks! I don't want to waste my precious time on the internal communication of another company.

CU hopefully with a more appropriate reaction to customer remarks.
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