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question: change of user
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#1046
question: change of user 12 Years, 1 Month ago  
Hi, my company purchased a permanent license for GoGlobal. During server installation, one of the employee registered on GraphOn website with his email address and the product code, and the license file is sent to him via email. Now, that employee is quitting, how can we make the change so that GraphOn will use some new email address to contact us? shall we repeat the previous procedure again using a new identification, or we need to fill in some form?
thanks!


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#1067
Re: question: change of user 12 Years ago Karma: 2
We do not generally use the registered e-mail address entered when obtaining a license for contacting anyone, so you shouldn't need to correct this.

In the future, if it ever becomes necessary for you to get your license reissued, having the product code and/or license ID is enough for us to retrieve the relevant details, generally speaking.

Troy
troy
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graphgraph
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