Customer Support

System Requirements

GO-Global Cloud Server

GO‐Global Cloud Server requires one of the following operating systems:

  • Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
GO-Global Cloud Client

GO‐Global Cloud Client requires one of the following operating systems:

  • Windows Server 2008
  • Windows Server 2003
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Red Hat Enterprise Linux 4 and 5 (requires Mozilla Firefox)
  • SUSE Linux 10 (requires Mozilla Firefox)
  • Mac OS 10.4 and later (requires Apple Safari or Mozilla Firefox)

GO-Global Flash Client requires one of the following browsers with Flash Player 9 or later:

  • Internet Explorer 7.0 or later
  • Mozilla Firefox 3.0 or later
  • Apple Safari 2.0.4 or later
GO-Global Windows Host 4

GO-Global Windows Host 4 requires one of the following operating systems:

  • Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
  • Windows 7
    • Home Edition (64-bit only, including WOW)
    • Professional Edition (64-bit only, including WOW)
    • Ultimate Edition (64-bit only)
  • Windows Vista
    • All 32-bit Editions with Service Pack 1
    • All 64-bit Editions with Service Pack 1
  • Windows XP
    • Professional Edition (32-bit)
    • Home Edition (32-bit)
GO-Global Windows 4 Client

GO-Global Windows Client supports:

  • Enterprise Edition Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
  • Windows 7
    • Home Edition (32- or 64-bit, including WOW)
    • Professional Edition (32- or 64-bit, including WOW)
    • Ultimate Edition (32- or 64-bit)
  • Windows Vista
    • All 32-bit Editions with Service Pack 1
    • All 64-bit Editions with Service Pack 1
  • Windows XP
    • Professional Edition (32-bit)
    • Home Edition (32-bit)
  • Windows 2000

 

GO-Global Linux Client supports:

  • Red Hat Linux
    • Enterprise Linux 5 on x86-64
    • Enterprise Linux 5 on x86
  • SUSE Linux
    • Enterprise Server 10 on x86-64
    • Enterprise Server 10 on x86
    • Enterprise Server 9 on x86-64
    • Enterprise Server 9 on x86

GO-Global Mac OS X Client supports:

  • OS X 10.4 and later

GO-Global iPad Client supports:

  • Apple iOS

GO-Global Windows CE Client supports:

  • Windows CE 4.2 or later

GO-Global Pocket PC Client supports:

  • Pocket PC 6

GO-Global supports the following browsers:

  • Internet Explorer 6.0 or later
  • Mozilla Firefox 3.0 or late
  • Apple Safari 2.0.4 or later

GO-Global for Windows 3.2 Server

GO-Global for Windows 3.2 Server requires one of the following operating systems (32-bit only):

  • Windows Server 2008
    • Standard Edition
    • Enterprise Edition
  • Windows Server 2003 R2
    • Standard Edition
    • Enterprise Edition
  • Windows Server 2003
    • Standard Edition with Service Pack 1 and 2
    • Enterprise Edition with Service Pack 1 and 2
  • Windows XP Professional
    • Windows XP Professional with Service Pack 2 and 3
GO-Global for Windows 3.2 Client

GO-Global Windows Client supports:

  • Windows Server 2008
  • Windows Server 2003
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows NT 4.0
  • Windows 98

GO-Global Windows CE Client supports:

  • Windows CE 4.2 or later on Mitsubishi's TX120 device
  • Mintwave's ACC-Lite
  • ACC-mini devices

GO-Global Linux Client supports (but is not limited to) the following Linux distributions:

  • Red Hat Enterprise Linux WS 3
  • Red Hat Linux 9
  • Mandrakelinux 10
  • Xandros Desktop 2
  • Turbolinux Desktop 10

GO-Global Mac OS X Client supports:

  • OS X 10.5
  • OS X 10.4
  • OS X 10.3

The Browser Plug-in for Mac OS X is available to OS X 10.3, 10.4, and 10.5 users running Apple Safari 2.0.4 and Mozilla Firefox 2.0.0.1.

GO-Global Pocket PC Client supports:

  • Pocket PC 2003
  • Windows Mobile 5

GO-Global Netscape Plug-in for Windows supports:

  • Windows Server 2008
  • Windows Server 2003
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows NT 4.0
  • Windows 98

with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

GO-Global Netscape Plug-in for Linux supports (but is not limited to) the following distributions:

  • Red Hat Enterprise Linux WS 3
  • Red Hat Linux 9
  • Mandrake 10
  • Xandros 2
  • Turbolinux 10

with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

GO-Global Microsoft ActiveX Control supports:

  • Windows Server 2008
  • Windows Server 2003
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows NT 4.0
  • Windows 98

with Internet Explorer 6.0 and 7.0.

GO-Global Java Client supports:

  • Windows Server 2008
  • Windows Server 2003
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows 98

with Internet Explorer 6.0 and 7.0, Netscape Navigator 7.2, and Mozilla Firefox 1.5 or later.

GO-Global Java Client also supports:

  • Red Hat Enterprise Linux WS 3
  • Red Hat Linux 9
  • Mandrakelinux 10
  • Xandros Desktop 2
  • Turbolinux Desktop 10

with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

GO-Global for UNIX 2.2 Server

GO-Global for UNIX 2.2 Server requires one of the following operating systems:

  • Solaris 10 for SPARC and x86_64
  • Solaris 8 and 9 for SPARC
  • HP-UX 11.23 and 11.31 for ia64
  • HP-UX 11.x for PA-RISC
  • AIX 5.x for PPC
  • Red Hat Enterprise Linux:
    • x86_64
    • v5 for x86
    • v4 for x86
    • v3 for x86
  • SUSE Linux Enterprise Server:
    • ia64
    • x86_64
    • 10.x for x86
    • 9.x for x86
GO-Global for UNIX 2.2 Client

GO-Global Native X11 client and Netscape 6.0+/Mozilla 1.0+ plug-in for:

  • Solaris 10 for x86-64
  • Solaris 8, 9, and 10 for SPARC
  • HP-UX 11.x for PA-RISC
  • HP-UX 11.23 and 11.31 for ia64
  • Red Hat Enterprise Linux v3, v4 and v5 for x86 and x86_64
  • SUSE Linux Enterprise 9.x and 10x for x86, x86_64, and ia64
  • Windows Server 2008, Windows Server 2003, Windows 7, Windows Vista, Windows XP, Windows 2000
  • AIX5.x for PPC

ActiveX Control for Internet Explorer 5.0 or later