Customer Support

System Requirements

GO-Global Server

The GO-Global for Windows 3.2 Server requires one of the following Windows operating systems (32-bit only):

  • Windows Server 2008 Standard or Enterprise Edition with Service Pack 1 and 2
  • Windows Server 2003 Standard or Enterprise Edition with Service Packs 1 and 2
  • Windows Server 2003 R2 Standard or Enterprise Edition
  • Windows XP Professional with Service Pack 2 and 3

The GO-Global for UNIX 2.2 Server requires one of the following UNIX operating systems:

  • Solaris 8 and 9 for SPARC
  • Solaris 10 for SPARC and x86_64
  • HP-UX 11.x for PA-RISC
  • HP-UX 11.23 and 11.31 for ia64
  • AIX 5.x for PPC
  • Red Hat Enterprise Linux:
    • v3 for x86
    • v4 for x86
    • v5 for x86
    • x86_64
  • SUSE Linux Enterprise Server:
    • 9.x for x86
    • 10.x for x86
    • x86_64
    • ia64

GO-Global for Windows Clients

The Windows Client supports:

  • Windows 98/XP
  • Windows 2000
  • Windows Server 2003
  • Windows Server 2008
  • Windows Vista
  • Windows NT 4.0

The Windows CE Client supports:

  • Windows CE 4.2 or later on Mitsubishi's TX120 device
  • Mintwave's ACC-Lite
  • ACC-mini devices.

The Linux Client supports but is not limited to the following Linux distributions:

  • Red Hat Linux 9
  • Red Hat Enterprise Linux WS 3
  • Mandrakelinux 10
  • Xandros Desktop 2
  • Turbolinux Desktop 10

The Mac OS X Client supports:

  • Mac OS X 10.5
  • Mac OS X 10.4
  • Mac OS X 10.3

The Browser Plug-in for Mac OS X is available to Mac OS 10.3, 10.4, and 10.5 users running Apple Safari 2.0.4 and Mozilla Firefox 2.0.0.1.

The Pocket PC Client supports:

  • Pocket PC 2003
  • Windows Mobile 5

The Netscape Plug-in for Windows supports:

  • Windows 98/XP
  • Windows 2000
  • Windows 2003 Server
  • Windows Server 2008
  • Windows Vista
  • Windows NT 4.0

With Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Netscape Plug-in for Linux supports but is not limited to the following distributions:

  • Red Hat Linux 9
  • Red Hat Enterprise Linux WS 3
  • Mandrake 10
  • Xandros 2
  • Turbolinux 10

With Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Microsoft ActiveX Control supports:

  • Windows 98/XP
  • Windows 2000
  • Windows Server 2003
  • Windows Server 2008
  • Windows Vista
  • Windows NT 4.0

With Internet Explorer 6.0 and 7.0.

The Java Client supports the following platforms:

  • Windows 98/XP
  • Windows 2000
  • Windows Server 2003
  • Windows Server 2008
  • Windows Vista

With Internet Explorer 6.0 and 7.0, Netscape Navigator 7.2, and Mozilla Firefox 1.5 or later.

  • Red Hat Linux 9
  • Red Hat Enterprise Linux WS 3
  • Mandrakelinux 10
  • Xandros Desktop 2
  • Turbolinux Desktop 10

With Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

GO-Global for UNIX Clients

Native X11 client and Netscape 6.0+/Mozilla 1.0+ plug-in for

  • Solaris 8, 9, and 10 for SPARC
  • Solaris 10 for x86-64
  • HP-UX 11.x for PA-RISC
  • HP-UX 11.23 and 11.31 for ia64
  • Red Hat Enterprise Linux v3, v4 and v5 for x86 and x86_64
  • SUSE Linux Enterprise 9.x and 10x for x86, x86_64, and ia64
  • Windows XP, Windows 2000, Windows Vista, Windows Server 2003, and Windows 7
  • AIX5.x for PPC

ActiveX Control for Internet Explorer 5.0 or later.

GO-Global Host

The Windows 4.0 Host supports:

  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Enterprise Edition Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows XP
    • Professional Edition (32-bit)
    • Home Edition (32-bit)
  • Windows Vista
    • All 32-bit Editions with Service Pack 1.
    • All 64-bit Editions with Service Pack 1.
  • Windows 7
    • Home Edition (64-bit only, including WOW)
    • Professional Edition (64-bit only, including WOW)
    • Ultimate Edition (64-bit only)

The Linux 4.0 Host supports:

  • Red Hat Linux
    • Enterprise Linux 5 on x86
    • Enterprise Linux 5 on x86-64

GO-Global Client

The Windows 4.0 Client supports:

  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Enterprise Edition Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows XP
    • Professional Edition (32-bit)
    • Home Edition (32-bit)
  • Windows Vista
    • All 32-bit Editions with Service Pack 1.
    • All 64-bit Editions with Service Pack 1.
  • Windows 7
    • Home Edition (64-bit only, including WOW)
    • Professional Edition (64-bit only, including WOW)
    • Ultimate Edition (64-bit only)
  • Windows 2000

The Linux Client supports

  • Red Hat Linux
    • Enterprise Linux 5 on x86
    • Enterprise Linux 5 on x86-64
  • SUSE Linux
    • Enterprise Server 9 on x86
    • Enterprise Server 9 on x86-64
    • Enterprise Server 10 on x86
    • Enterprise Server 10 on x86-64

The Mac OS X Client supports:

  • 10.4 and later

The Windows CE Client supports:

  • Windows CE 4.2 or later

The Pocket PC Client supports:

  • Pocket PC 6

The Flash Client supports

  • Windows Server 2003
    • Standard Edition (32-bit)
    • Enterprise Edition (32-bit)
  • Windows Server 2008
    • Standard Edition (32-bit)
    • Standard Edition (64-bit)
  • Enterprise Edition Windows Server 2008 R2
    • Standard Edition (64-bit)
    • Enterprise Edition (64-bit)
  • Windows XP
    • Professional Edition (32-bit)
    • Home Edition (32-bit)
    • Media Center Edition 2005 (32-bit)
  • Windows Vista
    • All 32-bit Editions with Service Pack 1.
    • All 64-bit Editions with Service Pack 1.
  • Windows 7
    • Home Edition (64-bit only, including WOW)
    • Professional Edition (64-bit only, including WOW)
    • Ultimate Edition (64-bit only)
  • Windows 2000
  • Red Hat Linux
    • Enterprise Linux 5 on x86
    • Enterprise Linux 5 on x86-64
  • SUSE Linux
    • Enterprise Server 11 on x86
    • Enterprise Server 11 on x86-64
  • Sun Solaris
    • Solaris 10 on SPARC
    • Solaris 10 on x86-64
  • Mac OS X
    • 10.4 and later