Customer Support

GO-Global License Rehost Request Form

Please complete the following information so that we may process your request to change hosts for your GO-Global product. Rehosts may take up to 5 business days to process.

All fields marked with an asterisk (*) are required.

Customer Information
Contact Name (*)
Please enter your name.
Company (*)
Please enter your company name.
Address (*)
Please enter your address.
City (*)
Please enter your city.
State/Province (*)
Please choose your state or
Country (*)
Please enter your country.
Phone Number (*)
(include country code if outside the USA)
Please enter your telephone number.
E-mail Address (*)
Please enter a valid e-mail address.
GraphOn Sales Rep
PO Number
(Note: PO number not required but will speed up processing)
* We require either a Product Code or a License File ID
to process your request.
Product Code
If your License file contains MULTIPLE
Product codes, list all here.
One code per line.
Your Product Code was provided as part of your license purchase.
License File ID
If your License file contains MULTIPLE
License file IDs, list all here.
One ID per line.
Your License File ID is in your license file as xxxxx-AA.
Merge Licenses?

Server Information
Current Hostname (*)
Please enter your current hostname.
New Hostname (*)
Please enter your new hostname.
Current Host ID (*)
Please enter your current host ID.
New Host ID (*)
Please enter your new host ID.

General Information

Reason for REHOST

Agreement

Rehost Policy:
Licensees with valid annual maintenance agreements with GraphOn are allowed to rehost. Annual maintenance fees allow Licensee to obtain four (4) changes of Host ID during maintenance year at no additional cost. Additional changes of Host ID within any maintenance year will require a payment of 25% of the original license fee. GraphOn shall invoice this fee upon issuance of the new Host ID.

By submitting this request you are indicating at such time as you began to use the new license files on the 'New System', you will stop using the old license file(s), remove the old license file(s) from the 'Current System' and not re-install the old license file(s) on the 'Current System'.

End User Company (Licensee) (*)
Please enter the licensee.
Name of Person Authorizing (*)
Please enter the name of person authorizing.
E-mail of Person Authorizing (*)
Please enter the e-mail address of person authorizing.
I accept the Rehost Agreement and authorize this request. (*)
You must read and accept the Rehost Policy Agreement before continuing.