GO-Global for UNIX Support Request

GO-Global for UNIX Support Request Form


All fields marked with an asterisk (*) are required.

Name *
Company *
E-mail *
Phone *
Product
Licence ID#

Problem Description
Brief Description *
Version #
Build #
Customer Expectations
Your Reference Number
Priority
Description of Problem
Steps to Reproduce

Server Configuration
CPU
Processor
Memory
Server OS
Server OS Patches
Default printer

Client Configuration
Client OS
Client OS Service Pack
Memory
Processor
Default printer
Browser
Browser Version
Problem occurs in the following clients
(check all that apply)

File Attachment
You can use the Help / Report a Problem wizard to collect the products logs into a single file to submit with your report. If you choose to do this, please indicate in your description which logs (by username, session number, and/or timestamp) show where the problem occurred.
File Attachment