GO-Global Customer Support

GraphOn Technical Support Contacts

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Phone: USA 1-800-472-7466
Phone: International 603-225-3525
Business Hours Coverage: 8:00 a.m. – 5:00 p.m. EST
(Monday - Friday excluding USA Holidays)

Customer Service

Your Satisfaction Is Our Measure of Success

Our goal is to make your experience with GraphOn Support a very satisfying one. GraphOn takes a systematic, customer-focused approach to solving your support issues. GraphOn Customer Support can provide information on the most frequently asked questions and administrative issues regarding account maintenance, licensing, account support and more. GraphOn recognizes that customers expect software products to provide solutions to their business problems. The reality is that software products alone cannot accomplish this; it takes people and processes to provide a complete solution. Our operational philosophy emphasizes that:

• We are our customers partner, dedicated to their success.
• We are committed to responding to customers in a timely manner.
• We are always professional and treat every customer with courtesy and respect.
• We are advocates for support quality and customer satisfaction issues.
• We set expectations and follow through to resolution.
• We base our success on our customers’ standards, not ours.