GO-Global Customer Support

Do you have a technical question regarding GO-Global for Windows or GO-Global for UNIX products? The first place to start is our Frequently Asked Questions page. On this page we have provided answers to the most commonly asked questions.

If you don’t find your answer on the FAQ page, try our Community Support Forum. Chances are someone else encountered the same issue, so you might be able to find an answer in our support forum. In addition, our support is kept up-to-date with the latest issues, patches and downloads.

If you still need further support, please submit a request as described below.

Need to Submit a Support Request?

If you require technical support for GO-Global for Windows, please visit our GO-Global for Windows Support Request page to submit an online support request. Likewise, if you require technical support for GO-Global for UNIX, please visit our GO-Global for UNIX Support Request page. This is the quickest way to have your issues resolved.

GraphOn is committed to providing rapid, high-quality technical support for our GO-Global product family. GraphOn’s dedicated support staff and developers review questions to ensure accurate, professional support. Most issues are resolved within one to two business days.

Want to Learn about our Support Programs?

To obtain information about GraphOn’s support programs for GO-Global, please send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Need to Download Software or Documentation?

On our Download page, you can download GO-Global software and documentation. If you’re downloading software, don’t forget that after you’ve finished the download, you’ll need to get a software license as well.

Need a GO-Global License?

It’s easy to get the GO-Global for Windows or GO-Global for UNIX software license you need. Get your GO-Global evaluation license, get a permanent license, upgrade your license, or transfer your existing license to a different host.