Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Case Studies

GO-Global Solution Provides Easy ERP Access for Fire Protection Manufacturer

Customer: Marioff, headquartered in Finland, is the world’s leading supplier of water-mist fire protection systems.

Requirement: Needed an easy, efficient way to access a new, robust version of the Windows-based iScala ERP application from older PC clients at an off-site facility.

Solution: GO-Global for Windows.

Results:

• Eliminates the need to purchase new PCs and additional bandwidth.
• Improves performance and user satisfaction.
• Provides full-function remote printing capabilities.
• Simplifies deployment and support.

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Web-enabled ERP Solution Manages Shipping Traffic on World’s Third-Longest River

Customer: The China Changjiang Ship Management Bureau manages shipping on the nation’s busy Changjiang river, also known as the Yangtze river.

Requirement: Needed to Web-enable the Kingdee K/3 ERP application, thereby allowing branch personnel to access the centrally-running application via a Web browser.

Solution: GO-Global for Windows.

Results:

• Easy application access from any location and any platform.
• Simplified application deployment and support.
• Improved application performance.
• Increased user satisfaction.

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Capscan Saves Time and Money by Web-enabling ACT! CRM Application with GO-Global

Customer: Capscan is a global leader in address management solutions and services headquartered in London, UK.

Requirement: Wanted Web-enabled access to its ACT! CRM application without the expense and disruption of upgrading to a new, Web-based version of the software.

Solution: GO-Global for Windows.

Results:

• Easy application access from any location, platform, and operating system.
• Improved performance and stability.
• Elimination of downtime and retraining.
• Savings of money, time and resources.

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China Chikao Maximizes Value of SAP ERP Investment while Lowering Total Cost of Ownership.

Customer: China Chikao Air Conditioner Group manufactures air conditioners for sale in China and for export to over 20 countries worldwide.

Requirement: Needed a cost-effective application publishing solution that would allow remote branches to access the centralized SAP R/3 ERP application.

Solution: GO-Global for Windows.

Results:

• Cost-effective remote access solution.
• Simplified deployment and administration.
• Increased user satisfaction.
• Excellent support.

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