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Cannot enter numbers - shift key stuck? (1 viewing) (1) Guest
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TOPIC: Cannot enter numbers - shift key stuck?
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graphgraph
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Cannot enter numbers - shift key stuck? 7 Months ago Karma: 0  
I have a customer who has reports (and we have experienced it inhouse as well) that they cannot enter numbers into a GoldMine application at all but CAN enter numbers into say NotePad.exe.

If the user logs out of Go-Global for Windows and relogs back in, then all is back to normal and the problem is gone.

It seems to appear that the SHIFT-LOCK is on. I did have the client try the numbers keypad and it DOES NOT work in the error situation either.

Anyone seen this?

REF: GO-Global for Windows version 3.2.0.4203
Not sure of prior version issue.
 
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