** Applicable to GO-Global version 2.2.x and higher **

For user connection issues, please review:

QUOTE:
If using a Windows client:
C:\Documents and Settings\Username\Local Settings\Temp\GO-Global.log.x
If using a Linux/X client:
$HOME/.graphon/log/xclient-<user>.log.x

AND on the SERVER:
$HOME/.graphon/log/$USER-$HOSTNAME-leader.log

For user (session) and application startup issues, please review:

QUOTE:
$HOME/.graphon/log/$USER-$DISPLAY-session.log

For server startup issues, please review:

QUOTE:
$GOGLOBAL_ROOT/etc/gold-$HOSTNAME-master.log

For license issues, please review:

QUOTE:
1) $GOGLOBAL_ROOT/etc/license.dat
2) $/tmp/license.log

NOTES:

* If license.log does not exist, modify the FLEXLM_LOGFILE variable in the "$GOGLOBAL_ROOT/etc/goglobalux" startup script to reflect a log file, such as:

QUOTE:
FLEXLM_LOGFILE=/tmp/license.log

* The default installation path for GO-Global ($GOGLOBAL_ROOT) is /usr/local/graphon
* In v2.2 and later, log file pathnames are configurable via the masterlog.conf, leaderlog.conf, and sessionlog.conf in $GOGLOBAL_ROOT/etc. The paths given above are the default configuration.
* Upon request, send the most recent version of the files above to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Tip An easy way to collect and send the user session logs is to use the "Problem Report Wizard" available from the client 'Help' menu. This will generate a zip file with all relevant files as well as allow you to provide a problem description.

** Applicable to GO-Global version 2.1.x **

For user (session) startup issue, please review:

QUOTE:
$HOME/.graphon/session-logs/goglobal-[hostname]:[display].[n]

For server startup issues, please review:

QUOTE:
$GOGLOBAL_ROOT/etc/gold.log

For license issues, please review:

QUOTE:
1) $GOGLOBAL_ROOT/etc/license.dat
2) $/tmp/license.log